Maximizing accounting efficiency with ACS Synergy's back office support

Back Office for Accounting & Consulting Firms

Get a dedicated team of well-trained online accountants & finance professionals to assist you with serving your clients.

Build a sustainable competitive advantage through reduced costs, increased flexibility and improved quality.

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Our services

Solutions for international accountants & consultants

Client Bookkeeping, Financial Statements & Consolidation Support

Client Transactions Processing Services Support

Audit & Assurance Assignments Support

Tax Accounts & Tax Forms Preparation Support

Annual Reports & Financial Statements Design & Production

Financial Modelling, Analysis, Forecasting & Business Valuation

Business Planning & Investor Presentations Support

Mergers & Acquisitions, IPO Assignments Support

Virtual CFO Assignments Support

Complete Back-Office For Accounting & Consulting Firms

Major strengths that set us apart

Our Strengths

Purpose Built, Secure & Technology Enabled Back-office/Delivery Centers.

Strong Human Resource Base Comprising Of World Recognized Accounting Qualifications Holders, Elaborate Training & Development Processes, Strategic Relationship With Leading HR Firms, Universities & Professional Bodies.

Strategic Relationship With Few Leading Global IT Firms Which Coupled With Our In-house Technology

Capabilities Safeguard Against Technology Lag.

World-class Technology Based Information Access Controls & A Strong In-house Legal Team To Enforce Employee Confidentially Contracts.

Accounting Software

Accounting software that we work with

We are proficient with the following Accounting Software

If you use some other, or a unique software, we are open to learning that system too

Engagement Models

Engagement models

The transaction units based model refers to an engagement model where payment to ACS SYNERGY is based on the number of transactions that have been processed for the client.

ACS SYNERGY will set a baseline price based on the complexity of transactions and billing will be done on the volume of transactions processed per type of transaction.

TYPES OF TRANSACTIONS

Simple transactions

Moderate complexity transactions

Complex transactions

ADVANTAGES TO THE CLIENT

1- Payment to ACS SYNERGY is directly linked to the output. This allows clients the flexibility to adjust the service volumes based on business cycles.

2. Transfer the risk of variability in business activity to ACS SYNERGY. Clients can reduce financial wastage as they pay only for what they use.

3. Induces a high level of transparency in transactions. This forces ACS SYNERGY and the client to continuously improve the processes.

Our most popular outsourcing model is one in which the client pays for the inputs made by the supplier; namely, resource time and materials.

ACS SYNERGY agrees on a standard price per FTE, then billing is completed based on the number of FTEs deployed for the client.

ADVANTAGES TO THE CLIENT

1. The price will be based on the expertise of the resources deployed, complexity of tasks performed, degree of domain experience etc.

2. Fixed pricing even if transaction levels are subject to a high degree of fluctuation.

3. Ease of implementation and is readily compatible with any type of organization and any type of process.

4. Through process improvements the supplier can reduce the number of FTE's deployed for the client thereby giving a cost saving to the client.

The BOT (Build, Operate and Transfer) solution offers an engagement model that allows clients with interest in potentially owning and operating their own outsourcing center to undertake the process in phases.

ACS SYNERGY partners with the client to build the outsourcing center in three phases:

Build – ACS SYNERGY sets up the outsourced team.

Operate – ACS SYNERGY manages the outsourced team and executes live projects.

Transfer – ACS SYNERGY transfers all resources to the client company.

ADVANTAGES TO THE CLIENT

1. Minimized upfront investment. The company can ‘test the waters’ prior to committing to a transfer that requires long-term resources and financial commitment.

2. Minimized management involvement. The outsourcing partner is responsible for all management and operational issues and for ensuring timely and quality delivery.

3. Transferred team is an operational team. The outsourcing partner builds and operates the team so clients need not address training requirements and transfer issues.

4. Exit strategy. This arrangement provides a low to no investment exit option.

Benefts

Benefits of outsourcing your

accounting back office

Make a change to a connected world!

Free yourself from recruitment, training and administration tasks by relying on our teams of qualified accountants and better workflow systems

Gain flexibility to serve your clients. Reduce costs and enhance service quality & delivery speed

Resolve your scalability issues and serve a much larger client base

Stay informed. Our snapshot performance reports are concise, consistent and easy to understand

Get back your time. Sleep well knowing your data is secure, yet accessible 24/7

Data Security

Data security

At ACS, we understand how important it is to ensure that client data is never compromised at our delivery centers

We therefore invest heavily in IT, Security, Infrastructure, People & Training. Robust measures are in place to ensure that all of our clients’ data is completely secure and their minds are at ease and peace.

Mentioned below are some of the measures and security protocols that we enforce:

PHYSICAL AND PEOPLE SECURITY

Rigorous screening, recruitment and training processes

Strict physical access control

Dedicated infrastructure for each employee

Dedicated employees assigned to each client

Annual Background checks for each employee

Contracts and non-disclosure agreements

Data breach awareness training programs

How it works

How it works?

AT ACS, through many years of delivering cross-functional robust outsourcing solutions across a wide range of industries, we have fashioned-out and mastered a proven methodology for remote support. Our ability to provide maximum flexibility, unmatched reliability and our technical capabilities covering most major accounting regulatory frameworks set us apart from the herd.

A dedicated account manager is assigned for each client firm. Every account manager carries a globally recognized professional accounting qualification with minimum of 5 years of client service experience in a sizable accounting firm. The account manager becomes your one-point contact for the length of your relationship with ACS.

Given below is a brief outline of the onboarding as well as service processes.

1

Client firm contacts ACS (through contact form, email or messenger)

2

Client receives an acknowledgement email which seeks to establish a suitable time to schedule a call by a solutions expert

3

At the agreed time, the client receives a call by the solutions expert. Client’s business needs are understood and documented

4

Within the following 24 hours, the client receives a detailed proposal document which is followed by another call by the solutions expert to respond to their questions and to ensure that the proposed solution is perfectly aligned with client’s needs

5

Final solution components and scope are agreed which are converted into a detailed SLA which is sent to the client along with an NDA for approval and signatures

The client receives a welcome email containing answers to some FAQs as well as contact details of all the persons relevant to the relationship, together with some useful guidelines to escalate any service deficiencies and other issues which cause concern.

The client is advised to suggest a suitable time for a video call to be scheduled between the client’s focal person(s) and the account manager and the senior members of his/her team.

Client receives an invitation to a video call scheduled at the agreed time.

Client receives a video call by the account manager. He/she introduces his/her team to the client.

The account manager provides the client’s designated person with the login credentials to a secure client area on ACS web-portal. Among other account management tools, the client area provides access to secure document sharing tools.

If access to the client’s systems is part of the agreed solution, access credentials are shared by the client through the document sharing tools using a standard form.

If deemed necessary by the client, a short test run (using dummy documents and data) is performed to get the client acquainted with the process flow and its reliability.

Service delivery begins.

Designated Personnel at Client Firm

ACS Account Manager

Team Supervisor

Delivery Team (Financial Accountants, Financial Modelers, Tax Accountants, Audit Assistants)

PROCESS OBJECTIVES

Projects definition & scope communication.
Daily & monthly targets communication.
Source data & documents sharing through a choice of world leading secure cloud tools.
Service delivery & reporting.
Communication of performance metrics.
Addressing client escalations & queries.

PROCESS OBJECTIVES

Translation of project scope & client instructions into targets for the delivery team.
Production of financial statements, financial models, audit reports and other agreed final output forms.
Production of performance reports.
Team training.

PROCESS OBJECTIVES

Transactions recording.
Production of reconciliations & supporting schedules.
Financial statements preparation.
Tax returns preparation.
Assistance with audit assignments.
Reports formatting.
Preparation of financial forecasts, schedules and other groundwork for financial modelling

QUALITY OBJECTIVES

Clear definition & understanding of projects scope.
Clear understanding of targets & agreed deadlines.
Ensure client’s data security & confidentiality.
Quality assurance.
Elimination of waste by getting it right the first time, every time.
Strict adherence to SLA terms.

QUALITY OBJECTIVES

Delivery speed (meeting the deadlines).
World-class reports presentation.
Ensure client’s data security & confidentiality.
Elimination of waste by getting it right the first time, every time.
Strict adherence to SLA terms.

QUALITY OBJECTIVES

Delivery speed (meeting the deadlines).
Ensure client’s data security & confidentiality.
Elimination of waste by getting it right the first time, every time.
Strict adherence to SLA terms.

Contact ACS and initiate the process of getting a quotation for a customized solution

Get a quote

Back Office for Accounting & Consulting Firms

Purpose Built, Secure & Technology Enabled Back-office/Delivery Centers.

Designated Personnel at Client Firm

ACS Account Manager

Team Supervisor

Delivery Team (Financial Accountants, Financial Modelers, Tax Accountants, Audit Assistants)

ACS SYNERGY is a strategic business advisory and enablement firm that transcends borders through technology, maintaining a virtual global presence and serving clients worldwide.

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Wherever your business is situated, our effective use of enabling technology and extensive network of global professional consultants enables us to serve you virtually anywhere.

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